Dell XPS 410: Core 2 Duo for the Masses
by Jarred Walton on September 18, 2006 12:20 PM EST- Posted in
- Systems
Final Thoughts
As we said in the introduction, Dell is a big company that a lot of people love to hate. As with any large company that has many products, Dell has certainly had their fair share of lemons, but they have also had a few standout products. Right now, we would argue that it's extremely difficult to find a better LCD than what Dell offers, for example. Similar sure, but better and/or cheaper is a lot harder to come by. So how does the XPS 410 compare to the competition?
As an overall out-of-the-box experience, the system was a real pleasure to use. It could be set up in minutes, it's fast, quiet, and it offers just about everything you could want in a modern high-end computer. It is certainly possible to surpass it in performance, features, or price. It is much more difficult to beat the XPS 410 in all of those areas while also offering high-quality customer service and support. With base models starting at under $1000, the XPS 410 is likely to be very popular. As with any computer system, there are still minor flaws, but most of these can be overlooked.
The chassis design does just about everything right, and that's one area where we have absolutely no complaints. Most of our complaints center on component selections and prices, which are subject to change. We would like to see slightly faster memory (DDR2-800) as an upgrade option, for example. It would also be nice to have the option to upgrade to a more powerful PSU, and a few more options on the graphics card front wouldn't hurt.
We would like to see Dell integrate a few more features directly onto the motherboard in order to free up some expansion slots. There's really no reason for a system in this price range not to have FireWire ports. We would rather see every system cost an extra $10 than to be faced with the decision of either spending $30 on a PCI FireWire card or going without. Not everyone is going to need FireWire support, but if the XPS 410 is truly a multimedia computer, then FireWire should not be optional. Besides, with the elimination of legacy devices, there is a large unused block on the I/O plate that could be filled with a few extras. External SATA would be another good addition, for example.
Some people have had bad experiences with Dell, especially when it comes to customer support. We can't say how well they handle all customer calls, but during our testing and evaluation period all of our interaction with the support department went very well. The system as a whole was extremely stable, and other than an outdated driver that caused periodic instability with one particular game, we didn't experience a single crash throughout weeks of stress testing and benchmarking. If you don't care about getting the fastest computer on the block but just want something that's reasonably fast, very reliable, and you would like some good customer service and support, the Dell XPS 410 looks like a real winner.
Our one minor complaint would have to be price, but we're speaking specifically about the configuration we were sent for evaluation. If you're actually interested in purchasing an XPS 410 and would like our recommendation as to the best component selection for a reasonable price, most of what we were sent for review is a good place to start. One area where you can cut performance a little without too much of an impact on subjective performance is the processor. Core 2 Duo is typically so fast that most people simply don't need anything more than the base model. If you want to pay $50 to upgrade to the E6400, that's a reasonable choice, but anything beyond that and you get greatly diminished return on your investment. Cutting the graphics card to the 7900 GS is also a good compromise, particularly for more casual gamers, and non-gamers should be fine with the default X1300 Pro.
One area where you can cut the price a lot is the LCD, but here we would advise you to go all-out and splurge on the best monitor you can afford. $800 is a lot of money to pay for just a display, but remember that the display is part of the computer you're going to see the most, and for some things bigger is better. For more casual family computer use, or perhaps for systems where the XPS 410 is going to be located near the TV and used as an HTPC, sticking with the included 19 inch monitor won't present any real problems.
So what don't you get with the XPS 410? Enthusiast level features and performance. You won't get overclocking, multiple GPUs, or the fastest CPUs and GPUs. The power supply could prove to be a limiting factor in the future if you want to upgrade to some of the upcoming graphics cards, but we will have to wait and see before we can render a definitive verdict in that regard. For the hard-core hardware junkies, you can certainly get equal to or better performance for less money than Dell is charging. On the other hand, if you simply want a prebuilt system that is easy enough for your parents or grandparents to set up, and you would rather have someone else provide technical support, the Dell XPS 410 is presently one of the best choices on the market. Not everyone needs the equivalent of a turbocharged street racer, and the XPS 410 represents a combination of style, performance, features, reliability, and support that should make a lot of casual users happy.
As we said in the introduction, Dell is a big company that a lot of people love to hate. As with any large company that has many products, Dell has certainly had their fair share of lemons, but they have also had a few standout products. Right now, we would argue that it's extremely difficult to find a better LCD than what Dell offers, for example. Similar sure, but better and/or cheaper is a lot harder to come by. So how does the XPS 410 compare to the competition?
As an overall out-of-the-box experience, the system was a real pleasure to use. It could be set up in minutes, it's fast, quiet, and it offers just about everything you could want in a modern high-end computer. It is certainly possible to surpass it in performance, features, or price. It is much more difficult to beat the XPS 410 in all of those areas while also offering high-quality customer service and support. With base models starting at under $1000, the XPS 410 is likely to be very popular. As with any computer system, there are still minor flaws, but most of these can be overlooked.
The chassis design does just about everything right, and that's one area where we have absolutely no complaints. Most of our complaints center on component selections and prices, which are subject to change. We would like to see slightly faster memory (DDR2-800) as an upgrade option, for example. It would also be nice to have the option to upgrade to a more powerful PSU, and a few more options on the graphics card front wouldn't hurt.
We would like to see Dell integrate a few more features directly onto the motherboard in order to free up some expansion slots. There's really no reason for a system in this price range not to have FireWire ports. We would rather see every system cost an extra $10 than to be faced with the decision of either spending $30 on a PCI FireWire card or going without. Not everyone is going to need FireWire support, but if the XPS 410 is truly a multimedia computer, then FireWire should not be optional. Besides, with the elimination of legacy devices, there is a large unused block on the I/O plate that could be filled with a few extras. External SATA would be another good addition, for example.
Some people have had bad experiences with Dell, especially when it comes to customer support. We can't say how well they handle all customer calls, but during our testing and evaluation period all of our interaction with the support department went very well. The system as a whole was extremely stable, and other than an outdated driver that caused periodic instability with one particular game, we didn't experience a single crash throughout weeks of stress testing and benchmarking. If you don't care about getting the fastest computer on the block but just want something that's reasonably fast, very reliable, and you would like some good customer service and support, the Dell XPS 410 looks like a real winner.
Our one minor complaint would have to be price, but we're speaking specifically about the configuration we were sent for evaluation. If you're actually interested in purchasing an XPS 410 and would like our recommendation as to the best component selection for a reasonable price, most of what we were sent for review is a good place to start. One area where you can cut performance a little without too much of an impact on subjective performance is the processor. Core 2 Duo is typically so fast that most people simply don't need anything more than the base model. If you want to pay $50 to upgrade to the E6400, that's a reasonable choice, but anything beyond that and you get greatly diminished return on your investment. Cutting the graphics card to the 7900 GS is also a good compromise, particularly for more casual gamers, and non-gamers should be fine with the default X1300 Pro.
One area where you can cut the price a lot is the LCD, but here we would advise you to go all-out and splurge on the best monitor you can afford. $800 is a lot of money to pay for just a display, but remember that the display is part of the computer you're going to see the most, and for some things bigger is better. For more casual family computer use, or perhaps for systems where the XPS 410 is going to be located near the TV and used as an HTPC, sticking with the included 19 inch monitor won't present any real problems.
So what don't you get with the XPS 410? Enthusiast level features and performance. You won't get overclocking, multiple GPUs, or the fastest CPUs and GPUs. The power supply could prove to be a limiting factor in the future if you want to upgrade to some of the upcoming graphics cards, but we will have to wait and see before we can render a definitive verdict in that regard. For the hard-core hardware junkies, you can certainly get equal to or better performance for less money than Dell is charging. On the other hand, if you simply want a prebuilt system that is easy enough for your parents or grandparents to set up, and you would rather have someone else provide technical support, the Dell XPS 410 is presently one of the best choices on the market. Not everyone needs the equivalent of a turbocharged street racer, and the XPS 410 represents a combination of style, performance, features, reliability, and support that should make a lot of casual users happy.
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mino - Monday, September 18, 2006 - link
Otherwise this machine is pretty solid, no question about it, ideal for making your average clueless kid an game addict.One thing not reasonable is the lack of RS232, LPT, PS/2 and FW, that makes it unusable as far as I'm concerned.
Just wonder, will the ATX channel case builders ever actually LEARN how to make a proper AND cheapo case???
It is possible and pretty easy to do at the same time, yet they are like afraid to make a killer product...
Bluestealth - Tuesday, September 19, 2006 - link
Really...
Most mouses nowadays are usb
Keyboards also come in usb(although there are still a lot of PS/2 keyboards),
RS232... USB Serial Port?(I realize the network guys use these, but they are obsolete for the general person),
FW... I haven't run into something that "required" this for a while,
LPT... soon there won't be many LPT printers left surviving, and again there are USB adapters.
I wish my new motherboard didn't have RS232/LPT/PS/2, they just waste space.
It did however come with lots of USB and 2 FW ports, which is nice.
mino - Tuesday, September 19, 2006 - link
PS/2 usually just works, USB works, OS loads up and USB mouse turns off.I had amny times such a situation.That was just a single example..
I am OK with an no-legacy approach as along as it is meaningfull.
However to make legacy-free boards by removing all legacy stuff and not use the place for any other usage (i.e another 4-6 USB ports) is stupid.
Also 6 USB ports as a complete I/O ? that's a joke!
keyboard, mouse, printer, scanner, monitor, RS232 adapter and you have not a single port left!
6 USB is nice if you have all that legacy - the big reason we use PS/2 KB and mouses is it frees up 2 USB ports.
As for RS232, there is s huge amount of various equipment _produced_ for RS232! Why? because it makes no sense to go (pretty complicated vs. RS232) USB for simple data-reporting tasks.
Bluestealth - Tuesday, September 19, 2006 - link
Some companies use a USB to serial chip (or emulation) to allow them to easily upgrade their products, and for something that was designed with USB in mind, which is ever increasing, it will cease to be a problem.I currently have 1 USB Joystick, 1 Keyboard/Mouse Transceiver, 1 RF Remote. That is only 3 ports for me, I have 4 Rear USB ports, can add 4 more, a 4 port hub (plug stuff in on my desk easier), and have 2 front USB ports. For a majority of people 6 is NO PROBLEM, there are USB hubs for a reason though.
These computers are not designed for everyone, they are designed for most people, most people nowadays will not use the LPT/serial ports, while a lot still may still use PS/2 ports dell "provided" a USB keyboard and mouse. Most people have a mouse, keyboard, printer, and "maybe" something else such as a scanner.
It would be great if there were 8 USB ports on the back but I am assuming the last 2 went to that card reader. Intel decided on 10 USB ports, dell would have to add in card to support more, or add an additional chip to the board.
Monitor... did you not see the 2 DVI ports? (I don't know how you even justify listing this), RS232 is not required for most people.
Ok I did go on a rant, but this just screams of stupidly, USB is an expandable bus; it doesn’t have a fixed number of ports, only devices which is 127(?) per controller.
Sure they are saving quite a bit of money on an I/O chip from winbond, but in the end it doesn’t affect many people, so why not?
JarredWalton - Tuesday, September 19, 2006 - link
Two USB on the front, six on back, two more to the flash reader I think. Keyboard+mouse takes one port (the keyboard has two extra ports on it). You've got printer, scanner, headphones, network, and maybe one or two other things that can go USB, but that still leaves one extra port for most people. An LPT/Serial card is an option if you want that (it will use a PCI slot). Most people don't need it, though. If they had put firewire in the extra rear space, that would have allowed the use of a PCI LPT/COM and still have the sound card and TV Tuner. Not sure about PhysX, though... need a PCI-E version I guess.mino - Monday, September 18, 2006 - link
"even on customs" => "even in the case of a custom setup"kmmatney - Monday, September 18, 2006 - link
Dells Suck!Just kidding. When my Mom needed a new computer I had her buy a Dell. Its been trouble-free for several years.
Jetster - Monday, September 18, 2006 - link
i'm really impressed with the case design,especially the internal layout, excellent airflow. easily better than the most standared atx case you can buy on the market now. and AT's statement is so true: "It's almost a shame that most people that purchase an XPS 410 are unlikely to appreciate the ease with which the system can be upgraded."BTW did Dell use the new video card design with the chipset on the other side? casue the hsf is facing upward, which is better imo
Homerboy - Monday, September 18, 2006 - link
yeap. They are designed well, implemented even better and can't be beat bang for the buck. Sure higher-end and performance PCs will never be an pre-builts bread and butter, but they do it perfectly fine for the masses who don't know how to do it themsleves.And as far as their run-of-the-mill "workstations" and home PC are concerned. You simply can_not_beat a big-name manufacture on price and support.
(*please note I build all my own PCs, but family, friends, and workplace all get pre-builts... Dell's actually).
JarredWalton - Monday, September 18, 2006 - link
BTX motherboards have the slots flipped, so the case opens on the right instead of the left. That makes the GPU HSF face upward, as you can see. I didn't go into extreme detail on the BTX format, as I figure the images illustrate it well enough. :)