The Phone
The Palm Pre is also a phone. It lacks the visual voicemail that the iPhone has but otherwise works.
The dialer is missing some polish that the iPhone’s dialer has. For starters, there are speed issues. Switching between the keypad and call log screens takes a good 2 - 3x longer than on an iPhone. Granted the iPhone can switch between the screens almost instantly, but it makes the Pre feel very slow. Bringing up your contacts, selecting one and dialing from it is also sluggish compared to the iPhone. If you’ve never used an iPhone, you most likely won’t notice.
Secondly, when you manually enter a number at the keypad screen using the keypad it doesn’t automatically search your contacts for a match. If you dial a number that you already have stored in your contacts, the iPhone will bring up the contact name in your dialer automatically. It’s a small difference, but it is just another example of the Pre lacking the Apple-polish that it could easily have.
The other thing that would be nice to have? The ability to start typing a name from the keypad screen instead of having to open up the contacts window to search for someone. Apple can’t allow this on the iPhone since there’s not enough room for the virtual keyboard and virtual keypad to co-exist, but Palm doesn’t have that problem. Exploit your advantage Palm. Update: Apparently you can enable support for this in the dialer's preferences! Thanks to everyone who sent this one in.
The external speaker on the phone is very visible and thus loud (at least louder than the iPhone 3G’s speaker).
The Email application is very simple to the iPhone’s Mail app. It’s simple, very quick to load and is miles ahead of most non-Apple smartphones in terms of UI. But Apple raised the bar so it’s worth talking about what needs improvement:
1) There’s no way to search your emails. Apple had this same fault until just this week, so Palm has some time to catch up on this one.
2) Whenever you open the Email application it always brings you to a list of all of your inboxes, not the last used inbox. If you’re like me and happen to have a couple of email addresses, but one that you use more than the rest, this can get annoying.
3) Scrolling in the Email application (whether looking at your inbox or reading a message) is choppy. I’m not sure why it’s choppy since Palm has significantly more CPU and GPU power compared to Apple, but the frame rate when scrolling is not smooth. The iPhone doesn’t have this problem and there’s no reason that the Pre should. Again, if you’ve never had an iPhone you probably won’t care, but we’re aiming for perfection here.
The Email application does support POP and IMAP accounts, as well as Exchange. I didn’t try the Pre with an Exchange server but from what I’ve read it works fine as long as your server doesn’t require a PIN (or remote wipe). If your server requires those security features then you’re out of luck until Palm updates the OS.
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casteve - Friday, June 19, 2009 - link
Palm has said that the Pre will work with old Palm OS apps...does this mean you can sync your Pre to Palm Desktop?Any info regarding security features? What's the level of crypto for password lock? What level of encryption is used for Palm's cloud/syncing?
djc208 - Friday, June 19, 2009 - link
I need one without a camera. I wish someone would look at non-camera phone options for those of us that can't take them to work. We're stuck with with the crap phones in the bargin bin or a very limited selection of Blackberries, and I don't really need the blackberry specific services, I just want a good phone without a camera.Since I'm on Sprint I'd seriously consider the Pre but the camera makes it a non-starter, and I have a moral issue with purposely breaking the camera on a brand new phone.
Thanks for the review, but I guess I'll continue to stand outside the ride and drool.
one1 - Friday, June 19, 2009 - link
You forgot to note that you can start dialing/searching for a contact to dial by simply dialing at the launch screen, or typing out a contact name. This feature is also in Palm's treo devices.
You can see this here: http://farm3.static.flickr.com/2471/3641655962_577...">http://farm3.static.flickr.com/2471/3641655962_577...
You missed some gestures as well, you do not need to press the home button to get to home. simply flick up from below the home button and you can get home. Flick up again, and you get the launcher. Flick up yet again and the launcher goes back down. I've rarely found a reason to press the home button.
Kyusaku - Friday, June 19, 2009 - link
"The iPhone also includes a Google search box and a button toolbar on the screen by default as well. There is no room for these on the Pre so they are all nearly absent."In the Pre browser you have no need to go to the address bar or a search box unless copy and pasting. As long as you're not in a text field, just start typing and the browser will either Google search or go to the address you just typed it.
solipsism - Friday, June 19, 2009 - link
Dear Anand,It appears you tested the iPhone’s WebKit browser engine from v2.x not from the latest v3.0. I know that it just came out about 30 hours ago, but I humbly request that you include the iPhone 3G v3.0 browser tests in the next article you are sure to do about the iPhone 3GS v. Palm Pre.
Thank you for your time.
PS: While no disk sharing is set yet they are allowing you to share your MobileMe iDisk in the future, according to this Apple Page (toward bottom)…
• http://www.apple.com/iphone/iphone-3g-s/more-featu...">http://www.apple.com/iphone/iphone-3g-s/more-featu...
Anand Lal Shimpi - Friday, June 19, 2009 - link
The iPhone 3G tests were performed with OS 3.0, I just re-verified the results this morning after getting the 3GS.Take care,
Anand
MultiCarrierUser - Thursday, June 25, 2009 - link
Wow, nice to virtually meet you. I am siked to be able to converse with you on the blog. I am part of the Sprint Support team for the Pre when it was first released. I must say the device did very well. I gave excellent support and more of the support were help and how to's, nothing dealing with failures or wanting to return the phone. I demo the phone daily, I am even beginning to write the cool apps to add to the pre's App Store. I wanted to ask you if you could run the test between the iphone 3GS and Palm Pre' using AT&T internet and Sprint's internet only? My suggestion, wipe both phones clean and leave the programming, to ensure cache, cookies, histoy, saved, bookmarks are all deleted out of the phone. Major city test is fine, somewhere that has both At&T best and fastest data coverage and Sprint has it's fastest data coverage and time the sites being pulled up. I site that is rich www.msnbc.com; cnn.com disney.com (my son loves tht site) and just see what can they really do. Anand, do you agree that the iphone has so many apps to cover up that its quicker to click an app for almost any scenerio vs having to launch the web and browse to it?mjhorn - Friday, June 19, 2009 - link
"The other thing that would be nice to have? The ability to start typing a name from the keypad screen instead of having to open up the contacts window to search for someone"This is an option. Go into the Phone App, click on the Menu and choose Preferences. Turn "Show Contact Matches" On. Then type away on the dialpad for names.
Anand Lal Shimpi - Friday, June 19, 2009 - link
Thank you!!!I've updated the article accordingly :)
Take care,
Anand
Cobra Commander - Friday, June 19, 2009 - link
I just want to thank you for not swinging off of Jobs' left nut and being exceptionally objective and observant. Having just preordered my 3GS I do not expect to be disappointed as I'm jumping into the smartphone market finally but there's been WAY too many reviewers pussyfooting around stating direct, strong opinions on the finer details of Pre v. iPhone. They may have GENERALLY said the same thing from a bird's eye view but like I said: walking on eggshells, almost apologizing for commending Palm in any way.