With Our Powers Combined
Palm had a magnificent idea with what it’s calling Synergy, and honestly, it’s probably missing 10% polish to make it perfect. Synergy is the other feature that Apple needs to add to the iPhone pronto.
The concept of Synergy is ridiculously simple and completely possible given today’s technologies, yet no one, including Apple, has attempted to do it. Point the Pre at your Facebook, Gmail and local address books and it’ll not only sync with all of them, but combine identical entries to avoid making duplicates.
The Pre grabs my contacts/calendars from all of these accounts and stores them in my phone, eliminating duplicates and updates them automatically as changes are made. Please, yes.
My Facebook entry for Michael Andrawes is coupled with my local address book entry for Michael Andrawes so I only have a single Michael Andrawes on my phone, with all of his contact information.
It just works. Yep, I just said that about a product that wasn’t made by Apple.
Facebook and Gmail syncing works wirelessly. Update a Gmail contact on your phone and it updates in your Google account, and vice versa. Even more useful is the fact that your Facebook contacts essentially manage their own contact info. If they change their address or phone number on their profile, it gets updated in your phone - you don’t even have to do anything.
I didn't have to input a single piece of information for Manveer, his Facebook profile gave the Pre everything it needed to know
In fact, Palm doesn’t even want you to sync with your desktop after the first time. It suggests that you choose to sync with either Palm’s own online service or Google, that way you don’t have to worry about having your phone connected to your computer all of the time to sync address book changes. It’s freakin cool and it’s how a web enabled device should work, over the web, not over a USB cable. A self updating phone; next stop, Skynet.
There are, of course, issues with the system. Currently there’s no way to specify which Facebook friends to sync, so if you enable Facebook syncing you get everyone currently on your Facebook friends list. Finally! Punishment for those who simply seek to inflate their friend counts on social networking sites. It’s an easy fix of course, Palm should offer customization options for the import which I’m very confident it will if Palm plans on actually seeing the Pre through.
I also have no idea how long it takes changes to get reflected on the Pre. Facebook syncing appears to take over a day for changes to propagate, while Google syncing seems to work much faster.
The more bothersome issue to me (yeah sure, lots of Facebook contacts in my phone, that’s why they made the fast flick gesture) is that Synergy currently won’t combine AIM names with address book entries.
Using Michael Andrawes as an example again, I now have two entries for Michael Andrawes in my Pre’s address book - one for his AIM contact and one for the rest of his contact information. Great.
I have to go in and manually add his AIM name to his main contact to make that work properly.
Despite its shortcomings, Synergy is sweet and worth every last bit of praise Palm has earned since the Pre was announced. To out-innovate Apple like this deserves a commendation. If Palm can fix the system in 3 months I’ll be more than happy but even today it’s a plus.
Wireless Backups Too?
Oh, oh! Not only does the Pre keep your contacts synced wirelessly and automatically with Google/Facebook/Palm, your phone will automatically back itself up daily. Should your phone die or need replacing, you can restore from one of these online backups. Palm also supports wiping your device remotely just like the new iPhone OS 3.0.
The last thing you can update wirelessly is the phone itself. New OS releases are delivered to the phone, wirelessly. It will also seamlessly download any available updates in the background over the course of multiple days, while your phone is idle, to avoid interrupting your user experience. How very thoughtful.
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casteve - Friday, June 19, 2009 - link
Palm has said that the Pre will work with old Palm OS apps...does this mean you can sync your Pre to Palm Desktop?Any info regarding security features? What's the level of crypto for password lock? What level of encryption is used for Palm's cloud/syncing?
djc208 - Friday, June 19, 2009 - link
I need one without a camera. I wish someone would look at non-camera phone options for those of us that can't take them to work. We're stuck with with the crap phones in the bargin bin or a very limited selection of Blackberries, and I don't really need the blackberry specific services, I just want a good phone without a camera.Since I'm on Sprint I'd seriously consider the Pre but the camera makes it a non-starter, and I have a moral issue with purposely breaking the camera on a brand new phone.
Thanks for the review, but I guess I'll continue to stand outside the ride and drool.
one1 - Friday, June 19, 2009 - link
You forgot to note that you can start dialing/searching for a contact to dial by simply dialing at the launch screen, or typing out a contact name. This feature is also in Palm's treo devices.
You can see this here: http://farm3.static.flickr.com/2471/3641655962_577...">http://farm3.static.flickr.com/2471/3641655962_577...
You missed some gestures as well, you do not need to press the home button to get to home. simply flick up from below the home button and you can get home. Flick up again, and you get the launcher. Flick up yet again and the launcher goes back down. I've rarely found a reason to press the home button.
Kyusaku - Friday, June 19, 2009 - link
"The iPhone also includes a Google search box and a button toolbar on the screen by default as well. There is no room for these on the Pre so they are all nearly absent."In the Pre browser you have no need to go to the address bar or a search box unless copy and pasting. As long as you're not in a text field, just start typing and the browser will either Google search or go to the address you just typed it.
solipsism - Friday, June 19, 2009 - link
Dear Anand,It appears you tested the iPhone’s WebKit browser engine from v2.x not from the latest v3.0. I know that it just came out about 30 hours ago, but I humbly request that you include the iPhone 3G v3.0 browser tests in the next article you are sure to do about the iPhone 3GS v. Palm Pre.
Thank you for your time.
PS: While no disk sharing is set yet they are allowing you to share your MobileMe iDisk in the future, according to this Apple Page (toward bottom)…
• http://www.apple.com/iphone/iphone-3g-s/more-featu...">http://www.apple.com/iphone/iphone-3g-s/more-featu...
Anand Lal Shimpi - Friday, June 19, 2009 - link
The iPhone 3G tests were performed with OS 3.0, I just re-verified the results this morning after getting the 3GS.Take care,
Anand
MultiCarrierUser - Thursday, June 25, 2009 - link
Wow, nice to virtually meet you. I am siked to be able to converse with you on the blog. I am part of the Sprint Support team for the Pre when it was first released. I must say the device did very well. I gave excellent support and more of the support were help and how to's, nothing dealing with failures or wanting to return the phone. I demo the phone daily, I am even beginning to write the cool apps to add to the pre's App Store. I wanted to ask you if you could run the test between the iphone 3GS and Palm Pre' using AT&T internet and Sprint's internet only? My suggestion, wipe both phones clean and leave the programming, to ensure cache, cookies, histoy, saved, bookmarks are all deleted out of the phone. Major city test is fine, somewhere that has both At&T best and fastest data coverage and Sprint has it's fastest data coverage and time the sites being pulled up. I site that is rich www.msnbc.com; cnn.com disney.com (my son loves tht site) and just see what can they really do. Anand, do you agree that the iphone has so many apps to cover up that its quicker to click an app for almost any scenerio vs having to launch the web and browse to it?mjhorn - Friday, June 19, 2009 - link
"The other thing that would be nice to have? The ability to start typing a name from the keypad screen instead of having to open up the contacts window to search for someone"This is an option. Go into the Phone App, click on the Menu and choose Preferences. Turn "Show Contact Matches" On. Then type away on the dialpad for names.
Anand Lal Shimpi - Friday, June 19, 2009 - link
Thank you!!!I've updated the article accordingly :)
Take care,
Anand
Cobra Commander - Friday, June 19, 2009 - link
I just want to thank you for not swinging off of Jobs' left nut and being exceptionally objective and observant. Having just preordered my 3GS I do not expect to be disappointed as I'm jumping into the smartphone market finally but there's been WAY too many reviewers pussyfooting around stating direct, strong opinions on the finer details of Pre v. iPhone. They may have GENERALLY said the same thing from a bird's eye view but like I said: walking on eggshells, almost apologizing for commending Palm in any way.