With Our Powers Combined
Palm had a magnificent idea with what it’s calling Synergy, and honestly, it’s probably missing 10% polish to make it perfect. Synergy is the other feature that Apple needs to add to the iPhone pronto.
The concept of Synergy is ridiculously simple and completely possible given today’s technologies, yet no one, including Apple, has attempted to do it. Point the Pre at your Facebook, Gmail and local address books and it’ll not only sync with all of them, but combine identical entries to avoid making duplicates.
The Pre grabs my contacts/calendars from all of these accounts and stores them in my phone, eliminating duplicates and updates them automatically as changes are made. Please, yes.
My Facebook entry for Michael Andrawes is coupled with my local address book entry for Michael Andrawes so I only have a single Michael Andrawes on my phone, with all of his contact information.
It just works. Yep, I just said that about a product that wasn’t made by Apple.
Facebook and Gmail syncing works wirelessly. Update a Gmail contact on your phone and it updates in your Google account, and vice versa. Even more useful is the fact that your Facebook contacts essentially manage their own contact info. If they change their address or phone number on their profile, it gets updated in your phone - you don’t even have to do anything.
I didn't have to input a single piece of information for Manveer, his Facebook profile gave the Pre everything it needed to know
In fact, Palm doesn’t even want you to sync with your desktop after the first time. It suggests that you choose to sync with either Palm’s own online service or Google, that way you don’t have to worry about having your phone connected to your computer all of the time to sync address book changes. It’s freakin cool and it’s how a web enabled device should work, over the web, not over a USB cable. A self updating phone; next stop, Skynet.
There are, of course, issues with the system. Currently there’s no way to specify which Facebook friends to sync, so if you enable Facebook syncing you get everyone currently on your Facebook friends list. Finally! Punishment for those who simply seek to inflate their friend counts on social networking sites. It’s an easy fix of course, Palm should offer customization options for the import which I’m very confident it will if Palm plans on actually seeing the Pre through.
I also have no idea how long it takes changes to get reflected on the Pre. Facebook syncing appears to take over a day for changes to propagate, while Google syncing seems to work much faster.
The more bothersome issue to me (yeah sure, lots of Facebook contacts in my phone, that’s why they made the fast flick gesture) is that Synergy currently won’t combine AIM names with address book entries.
Using Michael Andrawes as an example again, I now have two entries for Michael Andrawes in my Pre’s address book - one for his AIM contact and one for the rest of his contact information. Great.
I have to go in and manually add his AIM name to his main contact to make that work properly.
Despite its shortcomings, Synergy is sweet and worth every last bit of praise Palm has earned since the Pre was announced. To out-innovate Apple like this deserves a commendation. If Palm can fix the system in 3 months I’ll be more than happy but even today it’s a plus.
Wireless Backups Too?
Oh, oh! Not only does the Pre keep your contacts synced wirelessly and automatically with Google/Facebook/Palm, your phone will automatically back itself up daily. Should your phone die or need replacing, you can restore from one of these online backups. Palm also supports wiping your device remotely just like the new iPhone OS 3.0.
The last thing you can update wirelessly is the phone itself. New OS releases are delivered to the phone, wirelessly. It will also seamlessly download any available updates in the background over the course of multiple days, while your phone is idle, to avoid interrupting your user experience. How very thoughtful.
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nycromes - Friday, June 19, 2009 - link
I think Anand did a pretty good job with the review, I was kicking around the idea of picking up a new Pre sometime soon and this review just pushed me over the top. I am going to get one ASAP.All that being said, I am somewhat disappointed in this review. I have to agree with other posters that the article was a confusing piece (Palm Pre Review or Iphone wish list). Certainly the Pre has some room to improve (hopefully software updates can address some of the issues Anand described). I know that the Iphone is a very popular phone and as such it will be one of the top comparison phones, but people still give Apple way too much leeway for cutting out features in the name of a simple experience. I am happy to see Palm doing what it can to put features back into a phone that gives a similar to the Iphone experience.
Anand Lal Shimpi - Friday, June 19, 2009 - link
Thanks guys. I see it this way: Apple set the bar very high with the iPhone, to take a step backwards in anything the iPhone perfected is bound to be disappointing. No visual voicemail? No full system-wide search? Slower app launches and choppier animations? These, in my mind, are unacceptable given that Apple already provided the market with a good blueprint of what to do.If Palm didn't force me to give anything up that the iPhone delivered, I would switch in a heartbeat. I either want Palm to perfect the Pre or Apple to adopt Pre-features, I don't really care which one happens, I just want at least one of them to happen :)
Take care,
Anand
nycromes - Friday, June 19, 2009 - link
The article makes more sense when you put it that way. Again, thanks for the great review. It helped me make up my mind on the Pre.Lozil - Friday, June 19, 2009 - link
Ya, Multitasking, Being cool, Physical keyboard. The Phone just seems Right.I don't understand why Anand is so inclined to iPhone..! Even when the Pre is better, You Just doesn't want to agree on that, Just wants Apple to give those Features...
Man i got confused... It's a Palm Pre Review or iPhone Enhancement Request... :P
bigboxes - Friday, June 19, 2009 - link
Thanks for this timely (and in depth) product review. Sounds like Palm has a lot of optimization to do with the OS before I'd ulitmately consider it for my next phone.My quick research shows that this device does not have an expansion slot for memory. Does the Pre allow you to install additional codecs? It supports MP4, H263 and H264, but not the XviD codec. Although I encode my videos using the X264 codec these days, I have a lot of DivX/XviD files in my collection. Does it allow users to assign an mp3 as a ringtone or does it require users to use a specific format? Palm's website lists "Bluetooth tethering" as a feature. Any chance that you tested that out? Speaking of bluetooth, how is this device's performance with other bluetooth devices? The security setup? How is the call quality when using the phone with no headset? The microphone? Does Palm have any plans on upgrading the Pre to a metal housing or even offering one in the near future? I'd also like to see support for MSN IM or maybe offer a Trillian-like app (or something like that).
cjb110 - Friday, June 19, 2009 - link
A lot of the Pre reviews have mentioned the keyboard being ok, but not great. None of them mention the bonus of actually having all of screen space available while you type. Yea the iphone and android's have bigger screens, but so what if you loose half every time the keyboard appears.prophet001 - Friday, June 19, 2009 - link
absolutely hilarious "dude i just took the biggest poop. wanna see?"strikeback03 - Friday, June 19, 2009 - link
Didn't he use that in his first iPhone review? Which didn't have picture messaging?Rolphus - Friday, June 19, 2009 - link
Anand,On the browser performance page, I couldn't spot any mention of which version of the iPhone OS you're using for comparison? I've found 3.0 to be much faster, having benefited from the updated WebKit builds including the "Nitro" JS engine and general render speed improvements (I assume the Pre has this build as well). Would you mind clarifying or pointing me toward the answer?
Many thanks,
Rolphus
ltcommanderdata - Friday, June 19, 2009 - link
http://www.rapidrepair.com/guides/iphone-3g-s-repa...">http://www.rapidrepair.com/guides/iphon...one-3g-s...Well the first teardown of the iPhone 3G S seems to confirm that Apple too uses a ARM A8 Cortex SoC with PowerVR SGX as predicted. I wonder if the hardware similarity between the Palm Pre and the new iPhone will put pressure on Apple to implement multitasking. They could argue hardware limitations for the older models, but it's difficult to hold back now that the Pre has shown it can be done well on newer hardware. Sadly, it'll probably be the major new feature of iPhone OS 4.0 next year.
On a hardware note, I wonder what version of the PowerVR SGX is in the new iPhone. The SGX520 as Anand predicts or the SGX530 as the Palm Pre. I'm guessing the teardown wouldn't be informative on this and we'll have to wait for driver analysis.