The Phone

The Palm Pre is also a phone. It lacks the visual voicemail that the iPhone has but otherwise works.

The dialer is missing some polish that the iPhone’s dialer has. For starters, there are speed issues. Switching between the keypad and call log screens takes a good 2 - 3x longer than on an iPhone. Granted the iPhone can switch between the screens almost instantly, but it makes the Pre feel very slow. Bringing up your contacts, selecting one and dialing from it is also sluggish compared to the iPhone. If you’ve never used an iPhone, you most likely won’t notice.

Secondly, when you manually enter a number at the keypad screen using the keypad it doesn’t automatically search your contacts for a match. If you dial a number that you already have stored in your contacts, the iPhone will bring up the contact name in your dialer automatically. It’s a small difference, but it is just another example of the Pre lacking the Apple-polish that it could easily have.

The other thing that would be nice to have? The ability to start typing a name from the keypad screen instead of having to open up the contacts window to search for someone. Apple can’t allow this on the iPhone since there’s not enough room for the virtual keyboard and virtual keypad to co-exist, but Palm doesn’t have that problem. Exploit your advantage Palm. Update: Apparently you can enable support for this in the dialer's preferences! Thanks to everyone who sent this one in.

The external speaker on the phone is very visible and thus loud (at least louder than the iPhone 3G’s speaker).

Email

The Email application is very simple to the iPhone’s Mail app. It’s simple, very quick to load and is miles ahead of most non-Apple smartphones in terms of UI. But Apple raised the bar so it’s worth talking about what needs improvement:

1) There’s no way to search your emails. Apple had this same fault until just this week, so Palm has some time to catch up on this one.

2) Whenever you open the Email application it always brings you to a list of all of your inboxes, not the last used inbox. If you’re like me and happen to have a couple of email addresses, but one that you use more than the rest, this can get annoying.

3) Scrolling in the Email application (whether looking at your inbox or reading a message) is choppy. I’m not sure why it’s choppy since Palm has significantly more CPU and GPU power compared to Apple, but the frame rate when scrolling is not smooth. The iPhone doesn’t have this problem and there’s no reason that the Pre should. Again, if you’ve never had an iPhone you probably won’t care, but we’re aiming for perfection here.

The Email application does support POP and IMAP accounts, as well as Exchange. I didn’t try the Pre with an Exchange server but from what I’ve read it works fine as long as your server doesn’t require a PIN (or remote wipe). If your server requires those security features then you’re out of luck until Palm updates the OS.

Stability & Wireless Charging Google Maps, Address Book, Music and the App Store
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  • viciki123 - Monday, February 22, 2010 - link

    http://www.weddingdressonlineshop.co.uk/23-mermaid...">http://www.weddingdressonlineshop.co.uk/23-mermaid...
  • jmyette - Wednesday, February 17, 2010 - link

    I've been very disappointed by the Pre and had to switch back to my Treo 700p. I'd say of you like Palm OS and its effective PIM applications (calendar, contacts, tasks and memos), you probably won't like the Pre. Otherwise, I think the Pre may be a good choice. The best review of the Pre I found:

    http://palmprelansing.blogspot.com/2009/07/pre-rev...">http://palmprelansing.blogspot.com/2009...pre-revi...
    http://palmprelansing.blogspot.com/2009/07/pre-rev...">http://palmprelansing.blogspot.com/2009/07/pre-rev...

  • s1ugh34d - Wednesday, July 15, 2009 - link

    I'm lost on why the Iphone is the definition of a phone. Last I checked my HTC WinMo phone has just about all the same features. Can't a palm be compared to The Touch Pro. I see the journalistic approach, using palm vs apple. But others mentioned android why is anandtech so in love with their Iphones...

    Also wouldn't cell phone fall under "mobile" on the tab bar.
  • s1ugh34d - Wednesday, July 15, 2009 - link

    I missed the messaging part. Since Iphone users can't use it, they don't know what multiple messaging is. Palringo, a WinMo/blackberry app, runs every IM service you ever had.

    Love the magnetic charger, My toothbrush has that, and I always thought that it should be used for small devices.

    The palm does kick a little Iphone butt, but WinMo blows that phone away, they just need multi-touch on the touch pro2
  • Jeff7181 - Saturday, June 27, 2009 - link

    A coworker of mine says the phone gets really hot when in use for extended periods of time. Not sure if it's from the backlight for the display or just the battery discharging. Either way, the result is a very hot phone and apparently a discolored screen. He's replaced his already once because of some yellowish discoloration at the bottom edge of the screen that spreads the more it's used.
  • macs - Wednesday, June 24, 2009 - link

    Guys take a look at the new HTC Hero with Android
  • macs - Wednesday, June 24, 2009 - link

    Sorry
    This is the link:

    http://www.youtube.com/watch?v=FKTDSfbcbBU&eur...">http://www.youtube.com/watch?v=FKTDSfbc...r%2FHTC&...
  • bored2tears - Wednesday, June 24, 2009 - link

    Techies, come on! Really? Are we such navel-gazers that we don't get it? Sure, my original Palm, my Tilt and my HTC phone could do stuff that the iPhone and the Pre can't do (yet). But that's not the point.

    It's ease of use!!!! The satisfaction of the UI!

    I don't hit the start menu so I can scroll through file manager. I don't mess around with crappy windows mobile UI to find stuff. And when the new WM comes out, it will prove that ease of use is the point. That's the iphone feature that everyone wants to copy, and rightfully so. The companies get it while the techies play their little "mine is better than yours" one up spec game.

    You can turn on my music on the iPhone and surf the web or open another app, etc. AT THE SAME TIME. That's what people want and do. Only people without an iphone don't know that there is some level of multi tasking. I can play most games or use most apps on the iPhone without stopping the music. If I close my web browser to open another app, my web app doesn't go back to the home page. That page stays open. When I click on the web app again, I'm where I left off. Why do I need to have my web browser open while I'm in another program anyway? Now if I'm using something like Pandora, it's a problem. (And that level of multi-tasking would be welcomed Apple!) If I use the pre, I don't have this issue at all. Either way, these phones are initially made for joe public to understand not just for sammy supertech savvy to gush over. And yet, these phones can go up the scale from casual user to business user like myself.

    Anyone who's used the pre for an hour knows how absolutely cool it is. And that's a big factor. It's easy to use. Sure it's powerful and I still think these two smart phones (AND the G1) are great. But it's the UI stupid! That's what sells the phone. Don't hate them because they're beautiful. ;-) There is something under the hood.
  • Ehsan - Tuesday, June 23, 2009 - link

    Hi Anand,
    I am sorry to ask but am bit curious did you use non formated sites for facebook & Slashdot because of too much discrepency of my Iphone 3GS and your numbers of it.
    Also I was wondering if you can do a app launching test on Iphone 3GS with a 3rd party app as most of the native apps run services in background (I found this by installing backgrounder app from Cydia after jailbreak on 3G and found that many native apps were running in background already). So its not launching from standstill if its half running.
    Thanks.
    Ehsan
  • Hrel - Tuesday, June 23, 2009 - link

    Att's network is completely useless. Their plans are INCREDIBLY overpriced, and they nickle and dime the living crap out of you... I will NEVER get any cell phone from ATT.

    That being said, cell phones need to transition to voip over WiiMax, once a Nationwide (world wide) WiiMax network is set up.

    Data plans need to be INFITINE data, non of this 5GB per month bullshit!! Text IS data, as you said. Voice, well, is kind of data, and should be ALL data soon.

    I don't think sprints network is reliable enough to switch though.

    Battery life needs to hit 20hrs+.

    I want a smart phone from LG, that I OWN, not that BELONGS to a cell phone company. So I can buy the phone, and take it to whatever network I want, Verizon, Net 10, Boost, Sprint, whatever. LG makes great stuff.

    Can you PLEASE review the LG smart phones that ARE out, like the Env, and the other one that costs like 30 bucks more... I forget the name right now.

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