Home Automation and Control - Setting the Stage

The increasing popularity of home automation (HA) equipment has fueled the Internet of Things (IoT) revolution. However, the low barrier to entry (there are innumerable crowdfunded projects in this space) has resulted in a very fragmented ecosystem. Interoperability is a major concern, and different devices use different protocols. In order to get a seamless experience across all home automation equipment, consumers have been forced to go the custom installation or integrated package route. These avenues tend to keep the joys of home automation and control out of reach of the average consumer.

The current market situation is ripe for someone to come in with a home automation gateway. Vendors such as Lowes (with the Iris product line) and Staples (with the Staples Connect initiative) have made interesting forays. However, the primary aim has been to sell more connected peripherals under the same brand. Interoperability with other HA devices is not given any importance.

On the other side, we have vendors such as Securifi trying to integrate a home automation gateway into a standard wireless router with their Almond+ product. All things considered, it would be best if the wireless router at home were to act as a home automation gateway. Consumers don't need to buy yet another device to act as a gateway purely for their IoT clients. The problems would then be making sure that various HA devices can talk to the gateway and consumers have the ability to interact with all of them using one interface. Unfortunately, these aspects have contributed to Securifi delaying the retail launch of the Almond+. Under these circumstances, the slot is still open for a unified home automation controller. Logitech is hoping to fill that void with today's Harmony Living Home launch.

Logitech Harmony - A Brief Background

Logitech's Harmony lineup is very well respected in the universal remote control market. The ability of a single remote / hub device to control multiple home entertainment devices (AVR / TV / media players) coupled with one-touch control and simple setup has been well-received by the consumers. In fact, Harmony's database of over 200K devices (which is also frequently updated) is unparalleled in the industry. The only downside of the units is the pricing aspect.

Prior to today's launch, the scope of the Harmony lineup didn't go beyond control of entertainment devices in the living room. However, the current popularity of home automation devices and the IoT ecosystem (coupled with the rapid rise of mobile devices that enable easy control via apps) make the next stop for the Harmony lineup quite obvious. Logitech is launching four new product SKUs centered around a home automation gateway hub under the Harmony Living Home category:

  • Logitech Harmony Home Hub
  • Logitech Harmony Home Control
  • Logitech Harmony Ultimate Home
  • Logitech Harmony Hub Extender

Logitech Harmony Living Home Lineup - Delving Deeper

The Logitech Harmony Home Hub connects to the home network and uses RF, IR, Bluetooth and Wi-Fi to relay commands from the Harmony mobile app or the Harmony remote to all supported entertainment and automation devices. The Harmony mobile apps can work over the Internet. True remote control of the various devices in one's home from anywhere on the Internet is now possible.

Logitech Harmony Home Hub and Mobile App

Consumers can purchase the hub alone for $100 and use the full functionality with just the mobile app. As with any home automation setup, scenes can be programmed involving multiple devices from different vendors. Logitech terms these scenes as experiences.

The next 'upgrade' in the Living Home lineup is the Logitech Harmony Home Control that costs $150. This kit bundles a button-only remote with the hub described above.

Logitech Harmony Home Control and Mobile App

The remote communicates via RF, enabling the hub to be placed in a closed cabinet (if necessary). The mobile apps are obviously compatible with the hub even when the physical remote is being used. This configuration can control any number of home automation devices, but only up to eight entertainment devices.

The highest end configuration is the Logitech Harmony Ultimate Home. It is quite similar to the Harmony Home Control, except for a few updates to the remote control itself: a 2.4" clour touchscreen, gesture control and additional programmability.

Logitech Harmony Ultimate Home and Mobile App

The kit including the hub and the touchscreen remote will retail for $350. This configuration can control up to fifteen entertainment devices and virtually unlimited number of home automation devices.

In addition to the above three configurations (which will be available for purchase this month), Logitech will also be introducing the Logitech Harmony Hub Extender in December for $130. This extender will expand compatibility by allowing the hub to talk to devices that communicate using ZigBee or Z-Wave. Logitech also stressed the fact that the extender will be Thread-compatible.

Concluding Remarks

The Living Home lineup is a welcome addition to the home automation market. However, Logitech faces a few challenges. There are also a few questionable decisions that have been made with respect to the operating details.

1. Entertainment device manufacturers have typically adopted a hands-off approach after selling their wares to the consumers. As such, they don't have any issues sharing methods to control their equipment with Logitech. On the other hand, many of the IoT / home automation device makers treat their customers as recurring revenue sources by adopting subscription models. Some of them also want to tightly control the customer experience within a walled ecosystem. Under these circumstances, it is not clear how willing they would be to share their APIs with Logitech or work to make their products compatible with the Harmony platform. That said, Logitech says more than 6000 home automation devices are currently compatible with the hub, and the number is expected to keep growing.

2. Logitech is not adopting a subscription fee model for the Living Home lineup. While this is excellent news for consumers, it would be interesting to see what keeps the cloud servers for the external control aspect running in the future. It might not be a big deal for a company of Logitech's size, but it leads to another aspect - decentralized control.

3. Based on the initial information provided to us, it looks like the Logitech Living Home lineup requires the hub to be always connected to the Internet for it to control the connected devices. This makes sense for devices that currently offer cloud-based control only. But, we are at a loss to understand why devices that can be controlled via the local network itself (such as, say, the UFO Power Center from Visible Energy and the Ubiquiti mFi mPower strips) need an Internet connection when accessed through the hub while being part of the local network. In our opinion, the control logic (i.e, processing the APIs that talk to the various devices) should be resident on the hub rather than on the cloud.

4. It is not clear whether it is possible for third-party apps to talk to the hubs. Logitech does have a developer program for device makers to make their products compatible with the Harmony home hub. While Logitech indicated that the products being launched today can talk to the recently SmartThings and PEQ hubs, the availability of APIs for the Logitech hub itself remains an open question.

In conclusion, the launch of the Harmony Living Home lineup looks to be just what the home automation market needs. If Logitech can replicate their success with home entertainment control in this space, it solves a very important problem for the consumers and will allow consumers to invest in home automation without the risk of a fragmented experience. A reputable and reliable company had to get serious about this space, and we believe Logitech has the right play here.

Comments Locked


View All Comments

  • AppleCrappleHater2 - Wednesday, September 17, 2014 - link

    Whatever Logitech is doing, it's going in the wrong direction.

    I've used Logitech keyboards and mice for over a decade and the newer the product the higher the failure rate and likelihood of a product defect. How many new - out-of-the-box products can they ship that are all defective? For years I had zero issues with all of my Logitech products however every new Logitech product that I have bought in the last two years has had issues. This is unacceptable and a serious issue that Logitech needs to resolve.

    Firing employees to "cook the financial books" is not going to fix the problems at Logitech.
  • nathanddrews - Wednesday, September 17, 2014 - link

    I'll see your anecdote and raise you another anecdote. I have had no problems with Logitech devices failing. I love their products.

    My only gripe with the Harmony brand is that the setup interface required an online user account and didn't support multiple remotes. You had to erase one remote and all its settings to set up a second or third remote. I haven't used Harmony in years, so I'm not sure if it's fixed or not. My AVRs, computers, and TVs can all be turned on with an app...
  • frenchy_2001 - Wednesday, September 17, 2014 - link

    I have friends that used to work at Logitech and they shared their stories of how they struggled to keep quality up when they off-shored their manufacturing (that was years ago though).
    China is very good at keeping the costs down, but not so good at quality control and consistency. The companies that succeed in transplanting their manufacturing there do so by keeping the QA separate and stringent, contractually paying only for devices that pass that QA.
    I don't know where they stand now...
  • Impulses - Thursday, September 18, 2014 - link

    Hmm, can't say I've had any QC issues but the only Logitech products I've bought lately are mice and a BT receiver. At least they're famed to have pretty good customer service. This is anecdotal of course but I remember reading a few accounts of customers getting replacements even off warranty.
  • Sushisamurai - Thursday, September 18, 2014 - link

    I share the anecdotal comment from applecrapplehater2 - I've noticed their QC going downhilll the last 2 years, with me replacing my logitech mice every 3 months (I gave up after my third, just bought a razor gaming mouse instead for durability - so far so good). I've recently bought 3 of their nano mice, and consistently they've failed around 8000 clicks or so - giving an average lifespan of 3 months. I use to use their VX and MX mice, which lasted me a good 1-2 years each on average (about 25K/30K clicks). And yes... I click A LOT, but i also use a computer anywhere from 8-10 hours a day... so yeah...
  • morrisdl - Sunday, January 4, 2015 - link

    This entire discussion of product reliability related to Logitech keyboards and mice has nothing to do with their existing Harmony product line, their success in integrating entertainment systems, and their move to branch out to home automation systems integration.

    Therefore, I can only assume this was started by a competitor.
  • isa - Wednesday, September 17, 2014 - link

    Love to see more competition in this market, nothing but good news for consumers. That stated, I'm waiting until 802.11ah products come out, likely late 2015. Speculation is that the 802.11ah spec should be essentially complete (good enough to begin silicon design) around November this year after a vote on a third draft spec. Or not: the spec document is currently vastly larger than other recent 802.11 specs.
  • Daniel Egger - Wednesday, September 17, 2014 - link

    Err, and 802.11ah has exactly which relation to home automation? Or let me ask the other way around which application would require the range that 802.11ah provides to drive home automation tasks?
  • ganeshts - Wednesday, September 17, 2014 - link

    More than the range, it is the low power nature of the operation that makes it suitable for devices that are currently using Z-Wave / ZigBee.

    Most Wi-Fi home automation devices currently shipping will migrate to 802.11ah from the current 802.11n silicon - lower power, and routers will come with support for ah in addition to a/b/g/n/ac. So, ZigBee / Z-Wave devices will not require a dedicated gateway.

    802.11ah is the 'holy grail' for home automation as far as IEEE is concerned :) I am also quite bullish on 802.11ah - just need to see how the market reacts to it.
  • exostrife - Wednesday, September 17, 2014 - link

    AH has the same spin as Zigbee, ZWave and many others have had over the years. Only time will tell if they actually have anything to really contribute to the market. Most of the time the new standard to unite them all ends up just adding another standard to the list...

Log in

Don't have an account? Sign up now